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Latest Policy
Privacy Policy
At Vortex Electronics Ltd. ("Vortex", "we", "us", or "our"), we are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website, contact us, purchase products or services, or otherwise interact with us.
1. Personal Data We Collect
We may collect and process the following categories of personal data:
Contact and Identification Data
Name
Company name
Job title
Email address
Telephone number
Postal address
Any information you voluntarily provide when contacting us
Transaction and Business Data
Order history
Billing and payment information
Shipping and delivery details
Customer support communications
Contractual and business relationship information
Technical and Usage Data
IP address
Browser type and version
Device information
Operating system
Website usage data
Referring websites and pages visited
Cookies and Similar Technologies
We use cookies and similar technologies to ensure the proper functioning of our website, improve user experience, analyze website traffic, and support our marketing activities. For further information, please refer to our Cookie Policy.
2. Purposes and Legal Bases for Processing
We process personal data only where we have a lawful basis to do so under applicable data protection laws.
Purpose | Legal Basis |
|---|---|
Processing and fulfilling orders | Performance of a contract |
Managing customer accounts and providing support | Performance of a contract and legitimate interests |
Responding to inquiries and business requests | Legitimate interests and pre-contractual measures |
Improving website functionality, products, and services | Legitimate interests |
Sending marketing communications | Consent or legitimate interests, where permitted by law |
Ensuring security, fraud prevention, and system integrity | Legitimate interests |
Complying with legal, regulatory, accounting, and tax obligations | Legal obligation |
Where processing is based on consent, you may withdraw your consent at any time.
3. Disclosure of Personal Data
We do not sell, rent, or otherwise disclose personal data to third parties for their independent marketing purposes.
We may share personal data with:
Service Providers
Trusted third-party service providers that support our operations, including payment processors, logistics providers, IT service providers, hosting providers, and professional advisers. Such parties process personal data only on our instructions and under appropriate contractual safeguards.
Legal and Regulatory Authorities
Where required by applicable law, regulation, court order, or governmental request, or where necessary to protect our legal rights or the rights of others.
Business Transfers
In connection with a merger, acquisition, corporate restructuring, or sale of assets, subject to appropriate confidentiality and data protection safeguards.
4. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in accordance with GDPR requirements, including the use of adequacy decisions, Standard Contractual Clauses (SCCs), or other legally approved transfer mechanisms.
5. Data Security
We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures include access controls, encryption where appropriate, network security protections, and regular security reviews.
While we strive to protect personal data, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
When personal data is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and internal retention policies.
7. Your Data Protection Rights
Subject to applicable law, you have the following rights regarding your personal data:
Right of Access – Obtain confirmation of whether we process your personal data and receive a copy of such data.
Right to Rectification – Request correction of inaccurate or incomplete personal data.
Right to Erasure – Request deletion of personal data where applicable.
Right to Restriction of Processing – Request limitation of processing under certain circumstances.
Right to Data Portability – Receive personal data in a structured, commonly used, and machine-readable format.
Right to Object – Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent – Withdraw consent at any time where processing is based on consent.
Right to Lodge a Complaint – File a complaint with the competent supervisory authority if you believe your rights have been violated.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal data.
9. Changes to This Privacy Policy
IWe may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be published on this page together with the revised effective date.
10. Contact Information
IIf you have any questions regarding this Privacy Policy, wish to exercise your data protection rights, or have concerns regarding our processing of personal data, please contact:
Vortex Electronics Ltd.
Email: info@vortex-elec.com
If required by applicable law, you may also contact the relevant supervisory authority responsible for data protection in your jurisdiction.